EDUCATION:
University of Memphis
BA, Broadcast Journalism
PROFESSIONAL AFFILIATIONS:
Apartment Association of Greater Memphis
Board Member 2007-Present
President Elect 2010

 
EXPERIENCE:
 
H. M. Heckle & Company, Inc. (07/03 to Present)
Memphis, Tennessee
Director of Human Resources. Responsible for processing payroll for the entire company, administering the benefit plan, workers compensation compliance and claims, HIPPA compliance, etc. Maintain employee personnel and benefit data, process changes and resolve issues related to payroll and benefits. Initiate all employee searches, coordinate and conduct interviews, drug tests and background checks.

H. M. Heckle & Company, Inc. (03/98 to 06/03)
Memphis, Tennessee
Payroll and Benefits Administrator. Responsible for processing payroll for the entire company, administering the benefit plan, workers compensation compliance and claims, HIPPA compliance, etc. Maintained employee personnel and benefit data, processed changes and resolved issues related to payroll and benefits. Initiate all employee searches, coordinate and conduct interviews, drug tests and background checks.

International Paper Company (12/96 to 09/97)
Memphis, Tennessee
Responsible for processing payroll for 5,000 exempt employees. Maintained employee personnel and benefit data, processed changes and resolved issues related to payroll and benefits.

Auto Zone, Inc. (01/96 to 12/96)
Memphis, Tennessee
Reports/Payroll Specialist. Responsible for assimilating, compiling and analyzing call center data related to call volume, sales, dollars, ACD data, personnel payroll functions, and overall call center performance. Performed various administrative duties and special projects as assigned by the Director and Manager.

First Tennessee Bank (11/93 to 01/96)
Memphis, Tennessee
Call Center Manager. Responsible for ensuring a high level of customer service to cardholders via telephone and through correspondence. Ensured all billing disputes were handled in a timely manner, implemented card design and supporting systems and product development.